Privacy Policy


🔒 Privacy Policy

SSMart (Shri Sugam Mart)

Effective Date: December 12, 2025

SSMart (Shri Sugam Mart) is committed to protecting the privacy of our customers in Kopargaon and the surrounding area. This Privacy Policy explains what information we collect, how we use it, and the steps we take to ensure your personal information is protected.

1. Information We Collect

Because SSMart is primarily a physical grocery store, the personal information we collect is generally limited to that required for transaction processing and customer service.

1.1 Transaction Information

When you make a purchase at SSMart, we collect the following data:

  • Transaction Details: Date, time, amount, and items purchased.

  • Payment Information: Digital payment unique identifiers (e.g., last four digits of a card, UPI transaction IDs) used by third-party payment processors. We do not store full credit card or debit card details.

1.2 Voluntary Information

We may collect information you voluntarily provide, such as:

  • Contact Information: Name, phone number, or email address (e.g., when signing up for a promotional offer, receiving an e-receipt, or contacting customer service).

  • Feedback: Comments or suggestions you provide regarding our store or products.

1.3 Website/Digital Information (If Applicable)

If SSMart maintains a website or uses local WiFi, we may collect basic usage data (e.g., browser type, IP address) via standard web server logs to improve site functionality, but this data is generally anonymous.

2. How We Use Your Information

We use the information collected for the following primary purposes:

  • Process Transactions: To complete your purchase and provide you with a receipt (physical or electronic).

  • Customer Service: To respond to your inquiries, address complaints, and manage returns/exchanges efficiently.

  • Business Operations: To analyze purchasing trends, manage inventory, and improve our product offerings and store layout.

  • Marketing (Optional): If you have provided consent, to send you information about promotions, discounts, and store news relevant to the Kopargaon area.

3. Sharing Your Information

We take great care to ensure your personal information is not sold or improperly disclosed. We only share your information with third parties in the following limited circumstances:

  • Payment Processors: We share necessary transaction data with secure, trusted payment gateway service providers to process digital payments (e.g., card swipes, UPI transactions).

  • Legal Compliance: When required by law or necessary to respond to a legal process (e.g., a court order or government request).

  • Service Providers: We may use local IT or accounting services who require access to transaction data solely for the purpose of helping us run our business.

4. Data Security

We implement reasonable security measures, both physical and electronic, to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes securing physical transaction records and using secure, encrypted terminals for digital payments.

5. Customer Choices

  • E-Receipts/Marketing: If you provide your contact information for an e-receipt or marketing, you can always choose to opt-out of future electronic communications by informing our customer service desk.

  • Access: You have the right to request access to the personal information we hold about you.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page and update the "Effective Date" at the top. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at the store:

SSMart (Shri Sugam Mart) Near Vijeta Ganpati Mandir, Kopargaon

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